Packing and delivery
Please note - During November and December all orders take a little longer to process than normal. Thank you for your patience.
We aim to pack all orders and ship them within 48hrs of receiving the order. On the very rare occasion that this isn’t the case we’ll try to let you know via the email address given when placing your order.
We will wrap your order in attractive plastic-free packaging, re-using void fillings and mailing boxes as necessary to reduce waste.
On the checkout page, you can opt to pick up locally (in Portobello, Edinburgh) or have your order posted to you.
We'll get in contact with you the day you place your order to arrange a time that suits you, then you just swing by Porty and pick it up. Simple as that.
Currently, we're using Hermes courier service to post orders in the UK. Delivery times are between 2 - 5 working days, with most orders getting delivered within 2-3 days. You'll be emailed a confirmation of your order with a tracking number so you can track your package on Hermes' website.
Delivery to the UK cost £2.49 unless your order is over £20 then it's free.
Delivery to the EU is currently £9.99, we're looking at ways to reduce these cost and hope to be able to update shipping rates very soon.
Any questions about shipping get in touch.